Please utilize our wishlist feature by browsing our inventory tab and clicking the heart icon to add an item to your wishlist. Submit your wishlist and a proposal will be delivered within 24 hours. Please note: If you are submitting a wishlist request on the weekend then please allow 72 hours for a response. Any further questions please email us at info@24keventrental.com. Call our office at (336)-794-6498.

A 30% non-refundable deposit is required to reserve rentals for your special day. This will be applied to final balance. The remaining balance of your order is due 3 days before your event.

Yes, final changes are due (3) days prior to the designated delivery date. You may remove items and reduce counts (keep in mind, the 30% deposit that has been paid is non-refundable.) You may also add items, based on availability.

Yes, Setup is included in the rental fee for some items and not for others. At the time of reserving your rentals, we will include setup and breakdown quote.

If cancellation of an Event occurs, any retainers and all payments made will not be refunded to Client or any other person in conjunction with this Agreement. If Client chooses to reschedule the Event Date and there is another date the event needs to be moved to, 24K Event Rentals will do the absolute best to accommodate the new date with the coordinating items but cannot guarantee rental items will be available.

Currently ALL PICKUP orders are on Fridays between the hours of 1:00-4:00pm. All RETURNS are due on Mondays between the hours of 1:00-4:00pm every Monday. We do require delivery for certain items and will advise upon placement order.

$150 rental minimum within the North Carolina Triad area. Depending on delivery availability exceptions can be made— check with us at the time of booking.